- Shipping Policy
We manually process every order from our home studio in Portland, OR. Handling time for all orders is within 5-7 business days (Monday through Friday, excluding holidays). You will receive a confirmation after your order is processed and we will email you with tracking number information once we ship your package.
Orders ship out as soon as possible. We currently ship via:
● USPS First-Class or Priority Mail (for orders >1lb.):
○ $6 (FREE ON $100+ ORDERS)
○ 1-7 days in transit (after 5-7 business days of handling)
● USPS First-Class International Service
○ 7-21 days in transit (after 5-7 business days of handling)
○ Recipient is responsible for import duties, taxes, and VAT that may be charged upon delivery based on each country's policies.
We are not responsible for shipping delays or loss. If a package is returned to Amomati Medicinals because of an incorrect address entered during checkout, we will contact you for the correct address and additional shipping charges.
Due to the nature of our products, we cannot accept any returns or exchanges at this time. We apologize for this inconvenience. Please feel free to contact us directly if you are not 100% satisfied with our products. We would love to make it right!
- Payment Methods
We accept Mastercard, Visa, Discover, American Express, and Paypal.
- Cancellation Policy
We accept cancellations within 24 hours of processing your order as long as it has not yet shipped. Please contact us directly with your order number to start the process.